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Industrial Site Coordinator and Maintenance

Industrial Site Coordinator and Maintenance


About RHI Magnesita
RHI Magnesita is global leading supplier of high-grade refractory products, systems and services. With more than 14,000 employees across more than 40 countries and € 3.1 billion in revenues we are the driving force of the refractory industry. Check out www.rhimagnesita.com


About you
You have working experince Interfacing with the customers and work closely with your Leadership to improve sales turnover, support inventory management, identify problems (troubleshooting) and conducting proactive machine maintence.
▪ Engineering Degree preferred
▪ Ability to learn inventory control processes and standards
▪ Familiarity with heavy industrial environments and related safety standards
▪ Must be comfortable in dealing with customers from all levels
▪ Hands on, forward thinking, and improvement/results driven
▪ Works effectively and collaboratively, including clear written and verbal communications
▪ Proficiency with MS Office Suite of products, specifically MS Outlook, Excel, Word and PowerPoint
▪ Proficiency or ability to learn the use of an ERP, MRP, or similar system for data input, output, report creation and data analysis
▪ Must be bilingual in French and English.


About the job
RHI Magnesita is seeking a Industrial Site Coordinator who also has experience and interest in providing preventive machinery maintenance in our various Steel custom manufacturing environment. This position is responsible for all inventory control, and equipment maintenance. Excellent interactive skills are required, along with experience consulting with customers in an industrial setting with rigorous safety rules.


As a Service Technican, your tasks will include:
▪ Support the refractory application and inventory housekeeping for products on site
▪ Establish good professional relationship with Service Technican team and various customer teams on site.
▪ Advise refractory crew during refractory usage, identify and report refractory quality or application issues.
▪ Monthly KPI’s data collection, analysis and support in follow up actions
▪ Assist to generate the quarterly CPP Results Meeting Report, participate in the results presentation and discussions
▪ Assure the execution of Inventory Control, through physical counts and maintain a web based inventory control system, through constant updates
▪ Coordinate the inbound logistics and demand planning for products, through the utilization of the specific tools
▪ Populate and distribute report covering the latest melt shop performance; (checking items)
▪ Learn other activities and continue to improve in order to be prepared to possible future promotions
▪ Populate and update CPP tool with actual, goals, consumption and actions
▪ Have experience working with unionized customers and in that environment.
▪ Provide assistance and have general trouble shooting ability with machinery/equipment.
▪ Daily communication with Superior regarding all customer developments: Threats, Potentials, Concerns. Identify and relay information to Superior pertaining to performance of products, operational changes, recommendation of changes, review of competitor products and performance, application potentials, and general audit of customer. Report on quality issues and address problems and suggest solutions.
▪ Participate in trials and document results with respect to new and old products.
▪ Interact with required internal departments.
▪ Adherence to proper safety requirements by client, and use of appropriate PPE at all customer sites.
▪ Ability to respond to after hours urgent or emergency needs of the customer.
▪ Ability to complete necassary equipment operations and pre-check certifications and standards.


What we bring to the table
▪ Join the world’s market leader
▪ Collaborative culture that cherishes ideas in a respectful work environment
▪ Learn with colleagues from around the world
▪ We promote direct communication with our award-winning employee app
▪ Full-time position
▪ Benefits (Medical, Dental, Vision)
▪ Competitive Leave package
▪ Employee Assistance Program


Do you recognize yourself in this role?
We are looking forward to your online application! Please upload your resume including your personal profile via
our career page.