IT Prof Junior

Job Purpose and Summary
The IT Site Administrator is responsible for supporting the local users and to operate/maintain the local IT infrastructure. The main tasks for the position are:
• appropriate local user support (1st and partially 2nd level support)
• planning, installation and configuration of local IT infrastructure
• operate and maintain local IT infrastructure
• coordinate local IT activities with central IT functions
Essential Experience
• providing on-site and remote user support;
• installing, configuring, and maintaining devices operating on the local network including PCs, printers, etc,
• supporting and troubleshooting equipment and peripherals (HDD, mice, keyboards, printers, etc.) :
• installing, configuring and diagnosing office applications (MS Office, Adobe, Autodesk, IE, RDS, etc) according to specifications;
• troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.);
• supporting windows networks (AD, users, profiles);
• basic knowledge of network (Cabling, connectivity, etc);
• basic knowledge of virtualization methods (VMWare);
• basic knowledge in Client/Server environments (Citrix terminal server);
• working on documentation and capacity management;
• proven experience as IT Technician or relevant position
• manage local IT inventory (e.g. hardware inventory, software licenses)

Education and/or Experience
Technical education in Information Technology

Knowledge, Skills, and General Abilities
• Computer literacy: Advance skills in MS Word, Excel, PowerPoint, database creation/Management, ERP systems
• Excellent oral and written communication
• This position requires that the person be a highly organized, self-motivated individual who can work independently and as a team member cognitive abilities
• Strategic thinking and action
• Out of the box thinking
• Process-oriented mentality
• Be able to concentrate for extended periods of time

Physical Requirements
• The ability to lift 10 pounds on occasion
• The ability to respond quickly to sounds
• The ability to see and respond to dangerous situations
• The ability to safely climb ladders
• The ability to wear personal protective gear correctly

Working Environment
The primary location for this position is supporting our plant in Ashtabula, OH. You will be required to travel to Cincinnati, Hammond, and St Louis quarterly to support our users in person. Otherwise support for these locations is done remotely. You will also provide remote support to employees who work from home such as salesmen.

EEO Statement
RHI Magnesita is an equal opportunity employer and employs individuals regardless of race, sex, color, religion, creed, ancestry, national origin, physical handicap, age, marital status or other protected class status pursuant to applicable law. RHI Magnesita does not reject employees, or otherwise deem employees unacceptable, or take any other action for any reason prohibited by federal, state or local laws including, but not limited to, laws

Job description
Sensitivity: Internal pertaining to employment discrimination or employee safety. In addition, RHI Magnesita does not tolerate unlawful harassment or retaliation, and abides by all applicable laws related to sexual or other forms of harassment and all laws regarding retaliation.

Disclaimer
The information contained herein is not intended to be an all-inclusive list of the duties, skills and responsibilities of the job. May be required to perform other related duties as assigned.