Customer Application Specialist

Customer Application Specialist 

About RHI Magnesita

RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions which are critical for high-temperature processes exceeding 1,200°C in a wide range of industries, including steel, cement, non-ferrous metals and glass. With a vertically integrated value chain, from raw materials to refractory products and full performance-based solutions, RHI Magnesita serves customers around the world, with around 20,000 employees in 47 production sites, 7 recycling facilities and more than 70 sales offices. RHI Magnesita intends to build on its leadership in revenue, scale, product portfolio and diversified geographic presence to expand further in high growth markets.  

What we have to offer 

• Competitive compensation package, health/dental care benefits/generous 401k/pension matching programs. 

• Company reimbursed fitness memberships. 

• Education reimbursement program plus continuous learning courses. 

About the opportunity

The principle “AIMS” of this position of Customer Application Specialist for Flow Control are: 

• To enhance the Customer’s satisfaction with the operation of RHIM Flow Control Equipment. 

• Training of customer personnel to safely and effectively operate our Flow Control equipment 

• Learn the customer’s operation, and how our equipment will/does affect that operation. 

• Equipment coordination with Sales / Purchasing and Engineering on Flow Control Projects. 

• New installations; Monitor Slide Gate and Slide Gate support equipment during installation process to 

           insure to a smooth and trouble-free commissioning. 

• Existing Installations: Review operation and make suggestions for improving performance and operation. 

 About you: 

In addition, you have: 

• 5 years of experience in Industrial Mechanics 

• Comfortable in dealing with stakeholders from all levels 

• Basic Microsoft Office skills 

• Independent worker and self-starter, who contributes to the overall team objectives 

• Hydraulic or Electrical skills is a plus 

• Refractory experience a plus 

EEO Statement 

RHI Magnesita is an equal opportunity employer and employs individuals regardless of race, sex, color, religion, creed, ancestry, national origin, physical handicap, age, marital status or other protected class status pursuant to applicable law. RHI Magnesita does not reject employees, or otherwise deem employees unacceptable, or take any other action for any reason prohibited by federal, state or local laws including, but not limited to, laws pertaining to employment discrimination or employee safety. In addition, RHI Magnesita does not tolerate unlawful harassment or retaliation, and abides by all applicable laws related to sexual or other forms of harassment and all laws regarding retaliation. 

Disclaimer 

The information contained herein is not intended to be an all-inclusive list of the duties, skills and responsibilities of the job. May be required to perform other related duties as assigned.