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Equipment Service Field Technician

Equipment Service Field Technician


About the Job:

RHI Magnesita is looking for a dynamic Equipment Service Field Technician to help execute the plan for installation, maintenance and commissioning of specialized pieces of machinery at customer sites. This person will need to identify the needs and implement the plan of training for the local Service Technicians at customer plants, report the machines' conditions and the spare parts status to the local salesperson responsible for the account and help maintain specialized machinery in operational condition.


The Equipment Service Field Technician tasks will include:

  • Ensure the machines are in serviceable/ operational condition at customer plants.
  • Repair and take corrective actions for the special machines at customer plants and RHI Magnesita facilities.
  • Ensure that no risk to health nor unsafe conditions exist with machinery and equipment belonging to RHI Magnesita.
  • Identify critical conditions in wear parts or because of damage.
  • Technical acceptance of new machines and/or commissioning of those at customer plants.
  • Coordination of technical support by third parties for repairs and maintenance of the machines.
  • Training for the machines' operators at customer sites,
  • Implementation of preventive routines maintenance for local support at customer sites.
  • Team Development with the sales team


About You:

  • 5 plus years of overall of experience as a technician
  • 3 years on machines' installation, machine commissioning or maintenance
  • 2 years steel plant or machinery manufacturer industries preferred
  • Mechanical / Electrical technician background


What we bring to the table:

We are the acknowledged industry leader in innovative technology. Our company is defined by people. That's why we attach so much importance to our employees. We have a collaborative culture that cherishes ideas and determination to add value for our customers. Our leadership style encourages openness, fresh thinking and initiative. We are pragmatic, positive and optimistic.


As a much-valued employer:

  • We offer you a varied and challenging role within the world market leader that is driving positive change
  • We give you the opportunity to take part in shaping the future of the industry leader in innovative technology Empowerment to take responsibility and force your own career success
  • You will have the opportunity to learn, to lead and to build something new with colleagues from around the world
  • We offer a competitive base salary, incentive compensation, health care coverage, 401k and additional employee driven programs to support career development.


Do you recognize yourself in this role?

We are looking forward to your online application!


About RHI Magnesita:

RHI Magnesita is the result of the combination of RHI and Magnesita to form the global leading supplier of high-grade refractory products, systems and services. With more than 14,000 employees across more than 40 countries and 3.1 billion in revenues we are the driving force of the refractory industry. Do you want to know more? Check out www.rhimagnesita.com

Nearest Major Market: Gary
Nearest Secondary Market: Chicago