Technical Sales Specialist

JOB DESCRIPTION

Position: Sales technical engineer (STE), Iron production industry

Education:  

University Degree. Privilege ONE the following sectors:

• Industrial Engineering;
• Materials Science – Ceramics and Refractories;
• Metallurgy.

Work experience:

• 5 years minimum experience in refractory field and refractory application;
• Experience in leading and managing at least BFs repairs, reheating furnaces, THC trials, runner installations;
• Experience in international companies.

Skills:

• Strong leadership and excellent ability in communication with customer;
• Ability to negotiate and to discuss with customer’s managers at different level (from middle-level managers to managing directors (CEO));
• Advanced knowledge in refractory castable and engineering;
• Advanced knowledge of refractories in terms of usage and installation;
• Basic knowledge of computer programs (MS Word, Office, PowerPoint, Outlook or similar).

Languages:

• English, Chines Mandarin

Other:

• Availability to travel for business trips up to 80% of working time;
• Availability to follow sales structure;
• Ability to work in industrial environment (Metallurgical plant i.e.).

• Supporting and developing technologies, the tap hole clay, runners, stack and hearth repairs at BF;
• Organizing technical support in the area of BF;
• Monitoring the performance of the refractory products in the BF;
• Perform reporting, analysis of the refractory product performance in the area of BF;
• Manage trials, installations and usage of the refractory products in BF;
• Work on innovations to increase the performance of the company refractories solutions;
• Working out technical offers, approach (timing, lay out) in the area of BF;
• Preparing of heat transfer and quantity calculations, BOM´s (Bill of material), LOL´s (layout of linings)
• Building up strong relationships with the technicians of customers and main players on the market;
• Participating in seminars, meetings, schools, courses on agreement with the manager;
• Take part in claims working off. Defines the methods and actions of satisfying the claims;
• Coordinate his activities with R&D manager of the group in the area BF;
• Cooperation with Managing Directors and Technical mangers for definition of the technical strategies.

• Receive and request any technical information:
  • BUs technical reports for BF;
  • BUs technical offers for BF.
• Approve technical offers for BF;
• Choose partners for installation or other cooperation;
• Request the technical BUs resources to make trials, installations and supervisions;
• Demand from the BU manager or Company MD fulfilment of the technical solutions made by RHIM;

• The STE can have a direct communication to a BU technician of any level;

The above statements are intended to describe the essential functions and related requirements of persons assigned to this job. They are not intended as exhaustive list of all job duties, responsibilities and requirements.