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Business Proc Quality Expert

Global Process Expert Plan to Make (m/w/d)

 – With SCM & Planning Expertise


About you

You are passionate about the value add of new technologies and continuously improve existing processes. You are an important knowledge holder in the company, the go-to person in your field of expertise and have a large network within the company. You have a great perception for details but still see them in a larger context. You are passionate about new ideas and technologies and are keen to be actively involved in shaping the future of RHI Magnesita.


In addition, you have:

  • Bachelor's / Master's degree in business administration or (business) IT
  • Extensive professional experience in the relevant functional area (at least 3 years)
  • Comprehensive understanding of RHIM business units and their respective business models
  • Experience in the optimization of business processes and methods for process improvement
  • Ability to implement smaller projects independently, lean management and problem-solving competencies
  • Experience in working with performance metrics desirable
  • Customer and technology affinity (especially on process mining and RPA)
  • Excellent ERP system expertise (e.g. SAP)
  • Intercultural work experience is an advantage


About the Job

We are looking for a Global Process Expert who identifies, describes and supports the implementation of standardization & improvement measures covering one or more of the topics below. The location of the position is preferably in Vienna or Rotterdam.

The key area of expertise is in:

  • Integrated Business Planning (IBP)
  • Demand Planning 
  • Supply Chain Network strategy


Your tasks will include:

  • Process management and functional PDG support: Standardization of processes across all BUs / locations and identification, collection, consolidation and elaboration of improvement ideas
  • Process monitoring: Definition, update and continuous improvement of process performance indicators (PPIs) for performance measurement in functional (sub-)processes
  • Process improvement, rollout and documentation: Implementation of improvement projects and active support of (IT) rollout projects (e.g. ERP system introduction) concerning specific (sub-)processes across departments / BUs
  • Company-wide process alignment: Coordination with other Process Experts on challenges and changes affecting more than one sub-process; escalation to the Process Owner (if required)


What we bring to the table

We are the acknowledged industry leader in innovative technology. Our company is defined by people. That’s why we attach so much importance to our employees. We have a collaborative culture that cherishes ideas and determination to add value for our customers. Our leadership style encourages openness, fresh thinking and initiative. We are pragmatic, positive and optimistic.


As a much-valued employer:

  • We offer you a varied and challenging role within the world market leader that is driving positive change
  • We give you the opportunity to take part in shaping the future of the industry leader in innovative technology Empowerment to take responsibility and force your own career success
  • You will have the opportunity to learn, to lead and to build something new with colleagues from around the world
  • We attach importance to a respectful and cherishing environment with open decision-making processes
  • We promote direct communication, openness and collaboration with our award-winning and innovative employee app


Do you recognize yourself in this role?

We are looking forward to your online application! Please upload your resume including your personal profile via our career page. Applications via e-mail will not be taken in to consideration. 


According to the Austrian labor law, we are obligated to state that the monthly gross salary according to collective agreement starts from € 3.511,69 (full-time basis). The actual level of remuneration depends on your qualifications and professional experience. We value your expertise and are permanently aware of market references to design attractive packages.


About RHI Magnesita

RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions which are critical for high-temperature processes exceeding 1,200°C in a wide range of industries, including steel, cement, non-ferrous metals and glass. Our purpose is to master heat, enabling global industries to build sustainable modern life. With a vertically integrated value chain, from raw materials to refractory products and full performance-based solutions, RHI Magnesita serves customers globally, with around 12,000 employees in 30 main production sites and more than 70 sales offices. RHI Magnesita pursues an innovative and industry-leading path in technological development and sustainability, including CO2 emissions reduction technology