ServiceNow Systems Engineer (all genders)

Full time

Are you ready for new challenges in an international and innovation-driven environment where you can make a difference?  Apply and join our team, be curious, learn, grow, and develop your career together with us. We promise you are in for a special ride!

The location of the role is in: Vienna

About the job

As our new ServiceNow Systems Engineer you will be responsible for designing, implementing, and maintaining our global ServiceNow platform. As part of our global IT Operations team, you will be in daily contact with a variety of users, handling their requests. You will be working alongside a team of engineers to deploy, manage, and monitor ServiceNow services, ensuring that the infrastructure is secure, scalable, and highly available. In addition, you will also participate in global projects and actively drive our cloud strategy.

In addition, your tasks will include:

• Administration and configuration of our ServiceNow ticket system
• Handling of ServiceNow incidents and change requests
• Contribution to the further development of the ServiceNow platform
• Communication to different stakeholders within the company

About You

You are a strong communicator with a collaborative attitude. With your great enthusiasm and creative mindset, you bring new ideas to the table, not only as an individual but also together with your colleagues. You work well in cross-functional teams and are not afraid to take responsibility and make decisions. With your hands-on mentality, structured approach and analytical skills, you proactively seek to improve the status quo. You see change as something positive, can adapt quickly and you like to courageously help shaping the future of RHI Magnesita.

What we expect from you in terms of

Education

• A university degree in IT or an equivalent qualification
• Experience in the administration of ServiceNow systems
• Knowledge of ITIL and JavaScript (related certifications are a plus)
• Knowledge of infrastructure as code technologies and DevOps-Tools (Azure DevOps)

Languages

• English – Proficient/Fluent
• German or any other language is considered as asset   

Work Experience

• A few years of experience as ServiceNow System Engineer

Why you should work for RHI Magnesita

You will perform in a customer focused environment. We live innovation and appreciate an open and pragmatic way of working. From our leaders we expect to drive our further transformation, to engage our people and to give direction. RHI Magnesita is a company where you can be yourself and where not only your resume and experience, but also your personality counts. We aim for global consistency in compensation policies, but also consider local common practices. RHI Magnesita is committed to support its employees through various means to enable the best possible performance.

We offer

• Flexible and trust-based working time
• Possibility of up to 50% home office incl. allowance
• Attractive remuneration packages including global bonus program
• Local benefits such as public transport annual pass (Wiener Linien), our own RHI Magnesite Café on site and daily meal allowance for numerous eateries (Europlaza)
• A variety of health offers (platform for mental & physical health, sponsoring of sports events etc.) and our own Corporate Benefits platform
• RHIM Academy for your ongoing learning & development, incl. full LinkedIn Learning catalogue

The annual gross salary for this position will start from € 65.000,00 on a full-time basis, depending on your qualification and experience, as well as the amount of overtime and your level of seniority. We will make sure to offer you a competitive salary package that values your relevant background and that’s in line with market values.

Sounds like you?

At RHI Magnesita everyone is welcome and encouraged to apply. We evaluate applications based on required qualifications and regardless of gender identity, nationality, ethnic origin, religion, disability, age, sexual orientation, marital or partnership status. At RHI Magnesita we appreciate the value of diverse teams.

We kindly ask you to submit your application online and in English. Due to data privacy reasons, applications via e-mail cannot be taken into consideration. Should you have any questions about this position, please contact us at: talent.europe@rhimagnesita.com

If you want to speak to somebody directly from the business, please reach out to our Head of IT Platform Services at: rene.vallant@rhimagnesita.com

Agencies may only submit candidates for positions for which they have been invited to do so by the Head of Talent Acquisition Europe. All unsolicited resumes sent to us will be considered property of RHI Magnesita and our company will not be held liable to pay a placement fee.

About RHI Magnesita

We are the acknowledged technology leader in the refractory industry. Our company is defined by people. We are committed to diversity and know that multiple approaches, perspectives and backgrounds fuel creativity and innovation. It is our aspiration to build a workplace culture where everyone feels valued, engages, and can enjoy a truly inclusive environment and the diverse voices of our employees are heard. We foster a collaborative culture that cherishes ideas and determination to add value for our customers. Our leadership style encourages open-mindedness, reliability, pragmatism, and innovation.

Find & follow us: www.rhimagnesita.com

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