IT Site Administrator

IT Site Administrator - Greensboro, NC

Job Purpose and Summary

The IT Site Administrator is responsible for supporting the local users and will operate/maintain the local IT infrastructure. The main tasks for the position are: 

• providing on-site and remote user support.
• installing, configuring, and maintaining devices operating on the local network including PCs, printers, etc,
• supporting and troubleshooting equipment and peripherals (HDD, mice, keyboards, printers, etc.) : 
• installing, configuring and diagnosing office applications (MS Office, Adobe, Autodesk, IE, RDS, etc) according to specifications.
• troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.);
• supporting windows networks (AD, Users, profiles, file permissions);
• Basic knowledge of network (Cabling, connectivity, networking, etc);
• Basic knowledge of virtualization methods (VMWare);
• Basic knowledge in Client/Server environments (Citrix terminal server);
• Working on documentation and capacity management.
• Proven experience as IT Technician or relevant position
• Manage local IT inventory (e.g. hardware inventory, software licenses)

Education and/or Experience

Technical education in Information Technology or related field

Knowledge, Skills, and General Abilities 

• Computer literacy:  Advance skills in MS Word, Excel, PowerPoint, database creation/Management, ERP systems
• Excellent oral and written communication 
• highly organized, self-motivated individual who can work independently and as a team member 

Physical Requirements

• The ability to lift 20 pounds on occasion
• The ability to respond quickly to safety alerts
• The ability to safely climb ladders 
• The ability to wear personal protective equipment in designated areas

EEO Statement

RHIMagnesita is an equal opportunity employer and employs individuals regardless of race, sex, color, religion, creed, ancestry, national origin, physical handicap, age, marital status or other protected class status pursuant to applicable law. RHI Magnesita does not reject employees, or otherwise deem employees unacceptable, or take any other action for any reason prohibited by federal, state or local laws including, but not limited to, laws pertaining to employment discrimination or employee safety. In addition, RHI Magnesita does not tolerate unlawful harassment or retaliation, and abides by all applicable laws related to sexual or other forms of harassment and all laws regarding retaliation.