Shipping Analyst

Job Purpose and Summary

This position will be an integral part of our York Plant Operations & Logistics reporting to the York Planning and Logistics Supervisor & working closely with the Customer Service, Transportation, and Supply Chain teams in North America. This role will be expected to become well acquainted with the business systems and processes of North America, with an emphasis on the commercial business processes and system flows that intersect with the York Shipping areas.  This role will be expected to be the main point of contact for connecting York shipping execution with the involved RHI Magnesita groups and, in the event of customer-handled transportation, connecting with our customer liaisons for shipment coordination.

The Commercial Shipping Analyst role will offer an opportunity for an organized individual to be a key contributor to our largest North America operations facility in York, Pennsylvania USA. The Analyst should possess strong analytical skills, a high aptitude for navigating ERP and related add-on systems and has a clear verbal and written communication style. The ideal candidate will have experience working in Commercial or Customer Service areas and a keen ability to determine and acquire the appropriate system data to support the York shipping areas. This position requires approximately 10% periodic travel.

Essential Job Requirements

ERP Systems (SAP Preferred) Proficiency: strong proficiency in ERP system use, particularly in related logistics, shipping, inventory control and order management applications.

Operational Analysis: proven ability to analyze, retrieve, and interpret data from multiple business systems to support operational decision-making and provide the necessary information to our RHIM teams & customers.

Communication Liaison: excellent written and verbal professional communication skills to interact with customer service, transportation, internal stakeholder teams and customer contacts.

Business Knowledge: develop a connected understanding of commercial, transportation, shipping, distribution and customer fulfillment business activities occurring within our systems and process flows

Education and/or Experience

• At least 1 year of experience in Commercial or Customer Service

Knowledge, Skills, and General Abilities

• Experience with commercial logistics, warehouse management and order management is highly desirable.
• Proficiency in common office software, such as Microsoft Excel, Microsoft Teams, and Microsoft Office.
• Proficiency in project management software and tools, such as: SAP ERP systems or similar applications are a plus. 
• Experience in SAP S4/H order management is highly desirable
• Fluent in written and spoken English is a must, with Spanish fluency preferred.
• Willingness to take business travel approximately 10% of the time.
• Develop & maintain SOP’s

Physical Requirements

• Operate office machinery

Working Environment

• Primarily office environment

EEO Statement

RHI Magnesita is an equal opportunity employer and employs individuals regardless of race, sex, color, religion, creed, ancestry, national origin, physical handicap, age, marital status or other protected class status pursuant to applicable law. RHI Magnesita does not reject employees, or otherwise deem employees unacceptable, or take any other action for any reason prohibited by federal, state or local laws including, but not limited to, laws pertaining to employment discrimination or employee safety. In addition, RHI Magnesita does not tolerate unlawful harassment or retaliation, and abides by all applicable laws related to sexual or other forms of harassment and all laws regarding retaliation.

Disclaimer

The information contained herein is not intended to be an all-inclusive list of the duties, skills, and responsibilities of the job. May be required to perform other related duties as assigned.

RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions which are critical for high-temperature processes in a wide range of industries. Serving customers around the world, RHI Magnesita has more than 20,000 employees in 65 main production sites (including raw material sites), 12 recycling facilities and more than 70 sales offices.Our North American team helps build refractory products that solve the most extreme manufacturing challenges. From advanced lithium-ion batteries for laptops and EVs and specialized glass on smartphones and tablets, to the steel and cement that build the world around us, our high-performance bricks and linings make it possible to melt, bend, shape, and refine these materials at extreme temperatures.With a vertically integrated value chain, RHI Magnesita has helped forge the materials that build industries and economies for almost 200 years. Refractory products are essential to the production processes for cement, steel, aluminum, and many other industrial producers in the region.

Come get fired up with our North American team!